ARCHIVED REHEARSAL CALL S1 · NOT SCORED
Sierra names a customer running proactive agents in production
Archived, not scored. This call was published before the record opened. Its outcome stays outside the scored record and is published as information only.
Claim. Sierra will announce a named enterprise customer running a proactive (not chat-initiated) agent workflow in production by Nov 15, 2026.
Resolution rule. Win: public announcement naming the customer and describing the proactive workflow, by Nov 15.
Estimate. SOTO’s estimate was 35%; the obvious estimate was 15%.
Deadline. 2026-11-15T23:59:59-08:00